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Aerial view of a white cruise ship with three red sails, one carrying a small gold emblem, anchored in calm green water among forested limestone karst islands, with a small speedboat leaving a wake in the background.
Aerial view of a white cruise ship with three red sails, one carrying a small gold emblem, anchored in calm green water among forested limestone karst islands, with a small speedboat leaving a wake in the background.
Aerial view of a white cruise boat with three red sails in calm green water, with other cruise boats and forested limestone karst islands in the hazy background.
Aerial view of a white cruise boat with three red sails in calm green water, with other cruise boats and forested limestone karst islands in the hazy background.
A wood-paneled cabin with a white-draped double bed, wine glasses in an ice bucket, an orchid on a bedside table, and windows showing green limestone karst peaks.
A wood-paneled cabin with a white-draped double bed, wine glasses in an ice bucket, an orchid on a bedside table, and windows showing green limestone karst peaks.
A man and a woman sit at a small table with drinks on the wooden deck of a junk boat with a large red sail, beside a white railing, overlooking green water and limestone karst islands.
A man and a woman sit at a small table with drinks on the wooden deck of a junk boat with a large red sail, beside a white railing, overlooking green water and limestone karst islands.
A woven wicker tray on a dark stone counter holds bathroom amenities: a wrapped soap bar on a box, small cartons and white tubes, with a small logo printed on the soap wrapper and packaging.
A woven wicker tray on a dark stone counter holds bathroom amenities: a wrapped soap bar on a box, small cartons and white tubes, with a small logo printed on the soap wrapper and packaging.
A woman and a man in yellow life vests paddle a blue tandem kayak marked "S4" on calm green water, with the man giving a thumbs up and limestone karst islands in the background.
A woman and a man in yellow life vests paddle a blue tandem kayak marked "S4" on calm green water, with the man giving a thumbs up and limestone karst islands in the background.
An aerial view of a white multi-deck cruise boat with three red sails moving through calm water between forested limestone karst islands in warm low sunlight.
An aerial view of a white multi-deck cruise boat with three red sails moving through calm water between forested limestone karst islands in warm low sunlight.
A wood-paneled cabin with two twin beds in white linens, a bedside table with an orchid and phone, and windows showing green limestone karst hills.
A wood-paneled cabin with two twin beds in white linens, a bedside table with an orchid and phone, and windows showing green limestone karst hills.
A man and a woman hold wine glasses while sitting on cushioned sun loungers on a dark wooden junk-boat deck beneath a large red sail, with calm water and distant boats and hills behind.
A man and a woman hold wine glasses while sitting on cushioned sun loungers on a dark wooden junk-boat deck beneath a large red sail, with calm water and distant boats and hills behind.
A bathroom with a corner bathtub filled with water and red petals, a rain shower head on a marble-tiled wall, a potted plant on a ledge, a window with a roller blind, a toilet behind a maroon curtain, and bamboo-style wood paneling on the ceiling and walls.
A bathroom with a corner bathtub filled with water and red petals, a rain shower head on a marble-tiled wall, a potted plant on a ledge, a window with a roller blind, a toilet behind a maroon curtain, and bamboo-style wood paneling on the ceiling and walls.
An aerial view at sunset of a white cruise boat with red sails on calm water, surrounded by forested limestone karst islands under an orange and pink sky.
An aerial view at sunset of a white cruise boat with red sails on calm water, surrounded by forested limestone karst islands under an orange and pink sky.
Interior of a wood-paneled dining room with set tables, wicker chairs, a central buffet counter with white orchids, and small Vietnamese and American flags on the tables, with dark windows on both sides.
Interior of a wood-paneled dining room with set tables, wicker chairs, a central buffet counter with white orchids, and small Vietnamese and American flags on the tables, with dark windows on both sides.
A bathroom with a corner whirlpool tub, a vessel sink on a dark wooden vanity, marble-look tile walls, a wood ceiling and floor, and a bath mat with an embossed logo in the foreground.
A bathroom with a corner whirlpool tub, a vessel sink on a dark wooden vanity, marble-look tile walls, a wood ceiling and floor, and a bath mat with an embossed logo in the foreground.
Aerial view of turquoise water enclosed by green forested limestone karst islands, with several small tour boats and wakes near a landing area.
Aerial view of turquoise water enclosed by green forested limestone karst islands, with several small tour boats and wakes near a landing area.
HL-24 · Ha Long Bay

Syrena Cruise

2 days · 1 night · 3 days · 2 nights · 17 cabins · launched 2010 · Cross-checked 10 Oct 2026 ↓

9.2listings' average176 reviews we read
from$110per person, two sharingcabin for two from $220, read 6 Aug 2026
Check availability
Cheapest of 22 priced boats in this bayCabin 15 m² · below bay median of 21Older hull than 25 of 29

Syrena takes small groups around the classic part of Ha Long Bay in one tight overnight: a bamboo boat through Luon Cave after lunch, the climb up Titop before sunset, and Surprising Cave at seven the next morning, back on the pier by about half past ten. The operator runs two boats with 34 cabins between them, which puts each one in the small-boat bracket of the bay.

Which Syrena boat will you be on?

You cannot know in advance. Syrena’s own site says it operates “2 large cruise ships” with 34 cabins and 68 passengers in total, then describes a single set of rooms and never gives either boat a name. Our Google review file for Syrena is one listing that covers both, so no review on this page can be pinned to one hull.

Two reseller listings give each boat 17 cabins, which is the operator’s total halved; Syrena itself never splits the figure. Nobody publishes which of the two was launched in 2010, the year the operator, Tripadvisor and both resellers give. If the age of the boat matters to you, and our guide to boat age explains why it might, ask the operator which boat your date is on and when it was built.

What happens on the two-day trip?

The operator’s timetable for the 2 days 1 night programme, read on 10 October 2026, runs like this:

  • 11:45 to 12:00. Check-in on Tuan Chau. The operator’s timetable names the international harbour, but guests have found the boat elsewhere, so confirm the meeting point (see below).
  • 12:30. A tender takes you out to the boat; welcome drink, safety talk, keys.
  • 13:00. The boat sails and lunch is a buffet, eaten while you pass Ba Hang and the Fighting Cocks islets.
  • 14:15. Tender to Luon Cave, where a local boatman rows you through in a woven bamboo boat.
  • 15:15. Titop Island: swim off the beach or take the steps to the lookout.
  • 16:20. Back on board, sunset from the sun deck, and the boat moves to its overnight mooring near Titop.
  • 17:00 to 19:00. Happy hour on a two-for-one basis (wine excluded), with a cooking demonstration.
  • 19:00. Set dinner, then a film in the dining room and squid fishing.
  • 06:00, day two. Tai chi on the sun deck, then a light breakfast at 06:30.
  • 07:05. Surprising Cave, the bay’s best-known cavern, covered in our Sung Sot guide.
  • 08:30 to 09:30. Pack, leave the cabin, brunch, settle the bar bill.
  • 10:30. Tender back to the pier.

Two things in that timetable deserve a note. Titop is a stop for 17 of the 64 boats whose route we hold (counted 10 October 2026), and German guests who reviewed in October 2024 gave up on the Titop lookout after ten minutes stuck on the stairs behind other groups. And the owner’s 2-day page lists no kayaking, although its About page names kayaking among the activities. Two reseller listings include a kayak or bamboo boat at Luon Cave in the fare, which fits a Vietnamese guest who wrote of paddling there. If a kayak is the point of the trip for you, get it confirmed for your date.

The 3 days 2 nights programme swaps the order of the caves and adds a full middle day on a separate day boat: kayaking at Bright and Dark Cave, a set lunch on board, a swim at Ba Trai Dao beach and a pearl farm, then back to the main boat at Titop for a second night. Our guide to two days or three covers whether that middle day earns its money.

Which cabin should you choose?

There are three grades, all described on the operator’s room pages:

Cabin Size Beds What sets it apart
Deluxe with Ocean View 16 m² queen or twin large picture window, rain shower
Deluxe with Balcony 15 m² queen or twin private balcony with a table and chair
Luxury Suite with Spa Bath 21 m² double bathtub, forward on the lower cabin deck

The balcony cabin is the smaller room. You give up a square metre inside for somewhere to sit outdoors. In drizzle the balcony is of little use. The operator says there are “two Exclusive Suites” without saying whether that means two per boat or two across both, and it does not give the split between the two deluxe grades at all.

One Dutch guest in November 2025 found the cabin clean but the ceiling low, with the rain shower head at about shoulder height for them.

What does a Syrena cruise cost?

From $110 per person, two sharing, for one night, on a reseller’s rates read on 6 August 2026. Syrena publishes no rate table of its own, so that listing on halongbaytours.com is the only price we hold. Per cabin for two:

Cabin One night (2D1N) Two nights (3D2N), whole trip
Deluxe with Ocean View $220 $430
Deluxe with Balcony $240 $465

The balcony costs $20 more for one night and buys the smaller room. The second night adds $210 to $225, almost as much as the first. These are the highest rates the listing shows, so a direct quote may land below them, and the suite has no price anywhere we have read. On 10 October 2026 the operator’s own site showed only discounts: 10% for booking 30 days ahead, 15% at 60 days and 20% at 90, plus a code worth up to 35% for direct bookings. Ask for the full price per cabin, for your date and grade, in writing.

Syrena’s own site publishes no inclusions list. Two resellers agree that an English-speaking guide, a welcome drink and the Luon Cave boat are in the fare, and that drinks, insurance and the Hanoi shuttle are extra. One of them adds tips to the extras and a surcharge over Christmas, New Year and Tet. One says only the meals in the programme are covered. The two-for-one happy hour and the bar bill settled at brunch fit the drinks being extra. One guest still had to buy drinking water, although a reseller lists two free bottles in the cabin; another found Wi-Fi did not work and phone signal was weak. Our guide to what is not included lists what to ask about.

Finding the boat at Tuan Chau

Syrena’s office is kiosk 26 to 27 at Tuan Chau Marina, and its timetable sends you to the international harbour, yet guests have found the boat somewhere else. One searched for an hour without seeing a sign, and only reached the boat, near pier 27, once a third taxi driver rang their agency. Another said the check-in point on their booking site was the international marina while the boat waited about 2 km away. Before you set out, get the exact pier and a phone number for the day; the operator lists +84 203 384 5810 and +84 333 817 318. Our harbour guide helps with Tuan Chau’s layout.

Most of the low reviews are about how guests were spoken to on board. If something goes wrong, tell your booking agent in writing while you are still on the boat. Separately, one Spanish guest fell on the stairs and called the floors slippery.

Is it good for vegetarians?

Usually, if you say so early. Most vegetarians who wrote about it were cooked for, one saying the chef made separate dishes just for them. The complaints are about bland vegetables and rice, and about a group that wanted dal and roti. Put your diet in the booking and ask what the kitchen will make. Our food on board guide covers what boats in this bay usually serve.

Who Syrena suits

  • Couples and families who want the standard Ha Long Bay sights in one night on a boat of about seventeen cabins.
  • Guests who want a balcony and will accept 15 m² to get one.
  • Vegetarians who will write their needs into the booking.

Who should look elsewhere

  • Anyone who wants a rate from the operator itself; every price on this page is one reseller’s, read in August 2026.
  • Travellers who want a quieter route; Titop and Surprising Cave draw the bay’s crowds.
  • Groups expecting Indian vegetarian cooking without arranging it in advance.

What we could not confirm

Two resellers describe a wooden hull; the operator does not say. Nobody publishes the number of decks or the length of either boat. The 17 cabins per boat come from two resellers and the 34 guests from one; both fit the operator’s brand total of 34 and 68. Which boat dates from 2010 is not stated, and the suite count may be per boat or for the pair. Every review we hold covers both boats together.

Why people book Syrena

Book it if

  • You want the classic Ha Long overnight, Luon Cave by bamboo boat and Surprising Cave the next morning, on a boat of around seventeen cabins
  • You are vegetarian and willing to tell the operator in writing before you sail; most of the guests who raised it say the kitchen cooked for them
  • A private balcony matters to you and you can accept a cabin of 15 m², one square metre smaller than the Deluxe with Ocean View

The decisions either side of it

Oriental Sailsthe cheaper option−$0
Hull 2009 against 2010
Entry cabin 12 m² against 15 m²
18 cabins against 17
Victory Cruisethe cheaper option−$0
Hull 2007 against 2010
21 cabins against 17

Chosen by price proximity within the same bay, computed from our dataset — not by commission. We add no booking fee to any of them.

Our read

Our read is that Syrena sells a well-worn Ha Long route at a size we like, with two caves and Titop in one night. What it does not sell is certainty: two unnamed boats, no rate table from the operator, a meeting point guests have struggled to find, and some low reviews about service on board. Ask for the boat, the kiosk number and the full price in writing.

Choose your cabin

Deluxe Double or Twin Room with Ocean View

16 m², double or twin beds, ocean view.

16 m²Queen or twinOcean view
$2202D1N · per cabin · 2 guests
highest published rate
3D2N $430 · per cabin, whole trip1 sourceEnquire
Deluxe Double or Twin Room with Balcony

15 m², double or twin beds, private balcony.

15 m²Queen or twinBalcony ✓
$2402D1N · per cabin · 2 guests
highest published rate
3D2N $465 · per cabin, whole trip1 sourceEnquire
Luxury Suite with Spa Bath2 of 17 cabins

21 m², on the lower accommodation deck, forward.

21 m²Lower accommodation deck, forward
no published ratewe will get you a numberunknownAsk for a quote
Rates are the highest published fare per cabin we found (rack rate, double occupancy unless marked) — treat them as the ceiling, not the floor. Seen on one listing only; the operator publishes no rate card we can cite.

What guests say

9.2/10
listings' average
from 176
reviews we read
Guest scoremedian 9.588of 108
How many people reviewed itmedian 8754of 108

The review-count bar is on a log scale: the boats we can score run from 1 review to 515, so a straight scale would squash almost everything against the left edge.

This is not our score. We have not collected reviews of our own yet, and we do not reprint other people's — the words belong to the guests who wrote them. What we can tell you is the aggregate across the listings we track, and where Syrena Cruise sits against the 108 boats we can score: a median of 9.5 on 87 reviews. Scores in this bay cluster near the top (8–9.9), which is why we show you the review count as well. When we have enough reviews of our own to mean something they will appear here beside these, clearly marked as ours.

That number is what we collected and read. The score beside it is the average the listings publish, computed on 87.

What's in the fare — and what isn't

In the fare

  • English-speaking guide2 sources“English-speaking Tour Guide”
  • Kayaking2 sources“Kayak or bamboo boat in Luon Cave”
  • Welcome drink2 sources“Welcome drink”
  • Bottled water in cabin1 source“02 complimentary bottles of water in the cabin.”
  • En-suite bathroom1 source“Spacious air-con Cabins and en-suite Bathrooms”
  • Entrance & sightseeing fees1 source“Entrance and Sightseeing fees”
  • Taxes & service charge1 source“Service charge”

Not in the fare

  • Drinks & beverages2 sources“Beverages, Tips, and Personal Expenses”
  • Hanoi transfer2 sources“Shuttle bus Hanoi – Halong – Hanoi”
  • Travel insurance2 sources“Other insurance”
  • Airfare1 source“Air Fare if any”
  • Peak-season surcharge1 source“Surcharges will be applied during the Christmas and New Year’s Eve periods and over the Vietnamese Tet Lunar New Year”
  • Spa & massage1 source“Spa and massage services.”
  • Tips & gratuities1 source“Tips are welcomed!”

Described differently across sources — read both

These item appears on both lists. Sometimes that is a real disagreement; sometimes the two sources are describing different things. We show what each actually said rather than pick one.

Meals on board
Listed as included · 1 source

“All meals on board”

Listed as extra · 1 source

“Meals not mentioned in the program”

Assembled from the 2 sources we read for this boat, grouped by what each line is about and counted by how many sources list it. Quotes are the sources' own wording. Nothing here replaces the confirmation you get in writing when you book.

Good to know

Who should look at something else
  • You want a rate from Syrena itself. The operator publishes no table; the only one we hold is a reseller's, read on 6 August 2026
  • You want to know exactly which boat you are booking. The operator runs two and never names them apart
  • Your group expects Indian vegetarian cooking such as dal and roti; one guest who wanted that came away with fruit, salad and bread
What to ask before you pay
9
9 questions, each one tied to something this boat does not publish. Almost none of the cruise pages we surveyed tells you what to ask. Take this list to whoever quotes you.

The moneyWhere the spread hides

How much is the Hanoi transfer, and is it shared or private?
Our sources agree it is not in the fare, but none of them publishes the price. Ask for both options — the gap between a seat on a shared van and a private car is usually the biggest single add-on.
What is the single-occupancy supplement?
Not published by any source we read. Common on this coast and often +50% or more.
Child and infant rates?
Not published for this boat by any source we read — the child tables we found are the sellers’ own, identical across every boat they list. Ask for the age bands, not just the discount.

The logisticsThe mistakes that cost a morning

Confirm it is Tuan Chau Marina.
The piers serving these bays are roughly twenty minutes apart and drivers do occasionally go to the wrong one.
What time is check-in, and what time is cabin checkout?
No source we read publishes either for this boat. Confirm both when you book, especially if you have a flight on the last day.
Which stops does the 3 days · 2 nights add?
The route list we publish is the union across itineraries; no source says which legs the longer trip reaches. This is usually the reason to take it.

If it goes wrongNobody publishes this — get it in writing

What happens if the port closes for weather?
The provincial authority closes the port and every boat stays in. No source publishes this operator’s policy. Ask whether it is a refund or a date change, in writing.
Which cancellation ladder applies to your booking, and what deposit?
We found 7 different ladders across our sources for boats on this coast — free cancellation ends anywhere from 15 to 30 days out. It depends on who you book through, not on this boat. Get yours in writing before the deposit.
Is a cave closure refunded or substituted?
Caves close at short notice here. Substitution is normal; a refund is not. Worth knowing which you are agreeing to.
We do not host guest reviews yet, and we will not reprint a score we cannot audit. This list is what we would want in their place — take it to whoever quotes you, us included.
Boarding times and the cancellation ladder

The boat's own timings

No source we read publishes check-in or checkout times for Syrena Cruise. Ask when you book — on this coast checkout is usually between 09:30 and 11:00, and the difference decides whether you get a last morning on the water.

Cancellation — not a property of this boat

We checked every cancellation ladder in our sources. They differ by who you book through, not by which boat you sail: the same boat carries different terms on different listings. So we will not print one and call it Syrena Cruise's policy.

Across the 7 distinct ladders we found, free cancellation ends somewhere between 15 and 30 days before check-in. After that the fee climbs to 100%.

See the 7 ladders we found
  • More than 30 days ahead 0%30-11 days ahead 15%10-7 days ahead 30%Under 7 days 100%
  • More than 30 days ahead 0%29-15 days ahead 25%14-7 days ahead 50%6-3 days ahead 75%
  • More than 15 days ahead 0%15-10 days ahead 50%9-3 days ahead 75%
  • More than 15 days ahead 0%14-10 days ahead 50%9-4 days ahead 70%
  • More than 30 days ahead 0%30-7 days ahead 20%6-3 days ahead 50%Under 3 days 100%
  • More than 21 days ahead 0%7-20 days ahead 30%3-7 days ahead 50%
  • More than 30 days ahead 0%30-7 days ahead 10%6-3 days ahead 50%Under 3 days 100%

Get the ladder in writing from whoever quotes you, before you pay a deposit.

Where it goes — 4 published stops
  1. Tuan Chau harbour
  2. Luon Cave
  3. Titop Island
  4. Surprising Cave

Stops as published across the sources we track. Operators reorder them with the tide and the weather, and the provincial authority can close a cave at short notice.

Which pier does Syrena Cruise leave from?

Tuan Chau Marina. The piers serving these bays are roughly twenty minutes apart and drivers do occasionally go to the wrong one, so name it when you arrange your own transfer.

What do you not know about this boat?

No source we checked publishes: decks, length m. A further 4 figures rest on a single source. We would rather say that than fill the gap with a guess. If the operator sends us the figures we will publish them and date them.

Specifications · cross-checked 10 Oct 2026

Sheet HL-24
Corroborated · 3 figuresTwo or more of the sources we read publish it
Cabins ⓘ
17
Launched ⓘ
2010
Departs from ⓘ
Tuan Chau Marina
Single source · 4 figuresOnly one of the sources says so — confirm before you rely on it
Hull ⓘ
Wood
Bay ⓘ
Ha Long Bay
Guests at capacity ⓘ
34
Kayaking ⓘ
Yes
Unknown · 2 figuresNobody publishes these, and we would rather say so than guess
Decks ⓘ
Not published
Length overall ⓘ
Not published

Read for this boat: operator, source-1, source-2 — one dot per source, filled when that many publish the figure. 4 figures rest on a single source — confirm before relying on them. How we verify

Where this price sits in the bay

From$110
half the cheapest cabin for two, read 6 Aug 2026
$100$150$200$250$300this boat
This boat · #1 of 22 priced on Ha Long BayThe other 21 priced boats · median $167

We add no booking fee. The figure we show is half the cheapest cabin for two on the rate table we read, dated the day we read it.

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From$110per person, two sharingread 6 Aug 2026A guide, not a quote — we confirm the live rate when you enquire.

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